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Shannon Chriswell

Resident Care Coordinator at The Heritage

Honoring Katie Hrdlicka, a Med Tech

We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!

Jordan Sanchez, RN

After more than 20 years in long-term care, I have experienced a wide range of facilities, each with its own strengths and challenges, but none compare to the one I am part of today. St. Paul’s truly surpasses all others through its unwavering commitment to compassion, dignity, and excellence in care. The sense of community here—among residents, families, and staff alike—creates an environment where people are genuinely valued and respected. It is not just a place of care, but a place of pride, purpose, and belonging, and I am honored to be associated with a facility that sets such a high standard.

Darlene Kightlinger

Resident Family Member

Honoring Mike Allen, a Director of Life Enrichment at The Villas

Mike listened carefully when, as family members, we asked if an improvement could be made to include Sunday afternoon hymns on channel 1851, using sites that provide familiar hymns with music. This has become a very positive time of worship and sing-along for my aging mom, whose Love Language has always been music. I have shared the new program with several folks on my mom’s floor, and they are also enjoying and appreciating Mike's responsive approach to a family’s/resident's request.

Koreena Barker

Co-worker

Honoring Jordan Sanchez, a RN Supervisor

Jordan is approachable and supportive and leads with knowledge and compassion creating a calm and organized environment!

Jill Murrin

Resident Family Member

Honoring Kim Phillips, a Personal Care Attendant

Kim is a pleasure to see on weekends in Jones Serenity Circle. She always knows what's going on with Mom and is quick to report it when I visit. As the number of residents continues to grow, I'm sure the demands do also, but you wouldn't know it by Kim's sunny attitude.