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Honoring Teresa Heckman, a Director of Nursing at The Villas
Throughout my father’s three years at The Villas, Teresa has always been willing to hear any concerns that I have had, and more importantly, she acts on them immediately. I genuinely appreciate Teresa's expediency and thoroughness in addressing situations that I bring to her attention. I have full confidence in the care my father receives, as I have personally experienced Teresa’s involvement with not only my father, but also with the staff on the unit.
Thank you to Ken for serving as a faithful companion to my father for the past three years. My father looks forward to the mornings when Ken is with him, particularly because Ken takes the time to read devotions and other spiritual materials. Ken also accompanies my father to fitness and other activities, and I know my father appreciates the company. Ken has been a faithful team member in ensuring that my father has social connections and maintains a level of activity.
I have worked at St. Paul's since June 2006. I was a Universal Worker at The Heritage for three years and then moved up to The Ridgewood as a Personal Care Attendant. I have passion for my job. I enjoy caring for our residents–they are like family to me. I enjoy my co-workers, who are also like family to me. We all work together to get the job done!
As a family, we appreciate Sheila and her caring ways. She listens attentively and shows genuine concern in difficult situations such as Mom’s recent hospitalizations. Thanks to you, Sheila, for the way you combine professionalism and loving concern.”