Start your journey

Jill Murrin

Resident Family Member

Honoring Kim Phillips, a Personal Care Attendant

Kim is a pleasure to see on weekends in Jones Serenity Circle. She always knows what's going on with Mom and is quick to report it when I visit. As the number of residents continues to grow, I'm sure the demands do also, but you wouldn't know it by Kim's sunny attitude.

Shannon Chriswell

Resident Care Coordinator at The Heritage

Honoring Katie Hrdlicka, a Med Tech

We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!

Diane Brest

Resident Family Member

Honoring Teresa Heckman, a Director of Nursing at The Villas

Throughout my father’s three years at The Villas, Teresa has always been willing to hear any concerns that I have had, and more importantly, she acts on them immediately. I genuinely appreciate Teresa's expediency and thoroughness in addressing situations that I bring to her attention. I have full confidence in the care my father receives, as I have personally experienced Teresa’s involvement with not only my father, but also with the staff on the unit.

Darlene Kightlinger

Resident Family Member

Honoring Sheila Wasser, a Social Services

As a family, we appreciate Sheila and her caring ways. She listens attentively and shows genuine concern in difficult situations such as Mom’s recent hospitalizations. Thanks to you, Sheila, for the way you combine professionalism and loving concern.”

Cindy Sarko

Family member of a resident at The Villas

From the very first week my mom was there, Terri has shown compassion and caring to mom, all with a dose of humor thrown in there as well! My mom, Lila, lights up when Terri is with her. It is such a comfort to me–as a daughter–that my mom is loved that way, especially when I can not be there! She shows genuine compassion, comfort, respect and creative work-arounds in difficult situations. My mom’s quality of life is definitely better because of Terri. What a sweetheart!