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Honoring Mike Allen, a Director of Life Enrichment at The Villas
Mike listened carefully when, as family members, we asked if an improvement could be made to include Sunday afternoon hymns on channel 1851, using sites that provide familiar hymns with music. This has become a very positive time of worship and sing-along for my aging mom, whose Love Language has always been music. I have shared the new program with several folks on my mom’s floor, and they are also enjoying and appreciating Mike's responsive approach to a family’s/resident's request.
From the very first week my mom was there, Terri has shown compassion and caring to mom, all with a dose of humor thrown in there as well! My mom, Lila, lights up when Terri is with her. It is such a comfort to me–as a daughter–that my mom is loved that way, especially when I can not be there! She shows genuine compassion, comfort, respect and creative work-arounds in difficult situations. My mom’s quality of life is definitely better because of Terri. What a sweetheart!
We moved here in 2016 to have a more abundant life. Little did we know our life would be overflowing! Our lives have been enriched by all the God-given gifted people around us. We look forward to each new, exciting day—new friends, new activities, new food!
We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!
I feel that I have used my work/life experiences to provide the best possible care to the clients I serve. And I continue to develop positive professional relationships with our management team and my coworkers.