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Diane Brest

Resident Family Member

Honoring Teresa Heckman, a Director of Nursing at The Villas

Throughout my father’s three years at The Villas, Teresa has always been willing to hear any concerns that I have had, and more importantly, she acts on them immediately. I genuinely appreciate Teresa's expediency and thoroughness in addressing situations that I bring to her attention. I have full confidence in the care my father receives, as I have personally experienced Teresa’s involvement with not only my father, but also with the staff on the unit.

Cindy Sarko

Family member of a resident at The Villas

From the very first week my mom was there, Terri has shown compassion and caring to mom, all with a dose of humor thrown in there as well! My mom, Lila, lights up when Terri is with her. It is such a comfort to me–as a daughter–that my mom is loved that way, especially when I can not be there! She shows genuine compassion, comfort, respect and creative work-arounds in difficult situations. My mom’s quality of life is definitely better because of Terri. What a sweetheart!

Shannon Chriswell

Resident Care Coordinator at The Heritage

Honoring Katie Hrdlicka, a Med Tech

We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!

Bette Green

Home-Based Services Team Member

I feel that I have used my work/life experiences to provide the best possible care to the clients I serve. And I continue to develop positive professional relationships with our management team and my coworkers.

Koreena Barker

Co-worker

Honoring Jordan Sanchez, a RN Supervisor

Jordan is approachable and supportive and leads with knowledge and compassion creating a calm and organized environment!