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We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!
Our Mother, Violet was a resident at The Villas from March 2016 until her passing on January 16, 2026. Our sister, Beverly has also been a resident since June 2024. Both have received excellent care from staff members, but Jenny is one who stands out. I've never seen her in a bad mood, always with a smile on her face. She exudes a caring, compassionate, loving way with residents and family members alike. She goes above and beyond what one might expect from a staff member. Jenny seems to meet each person where they are, joking with them, hugging them and is genuinely invested in each of her residents. Any care facility should be thankful for people like Jenny and my family is graetful she is part of St Paul's.
After more than 20 years in long-term care, I have experienced a wide range of facilities, each with its own strengths and challenges, but none compare to the one I am part of today. St. Paul’s truly surpasses all others through its unwavering commitment to compassion, dignity, and excellence in care. The sense of community here—among residents, families, and staff alike—creates an environment where people are genuinely valued and respected. It is not just a place of care, but a place of pride, purpose, and belonging, and I am honored to be associated with a facility that sets such a high standard.
I feel that I have used my work/life experiences to provide the best possible care to the clients I serve. And I continue to develop positive professional relationships with our management team and my coworkers.
Since moving here, we have enjoyed the lifestyle, the friendly atmosphere, the volunteer opportunities, the activities, the beauty of the campus and its facilities, and, most of all, the peace of mind that comes with knowing we have a home for the rest of our lives.
From January through April, residents at The Heritage took part in Heritage in Motion — a team-based wellness challenge that boosted energy, built community, and made a measurable impact on health and safety across the community.