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Darlene Kightlinger

Resident Family Member

Honoring Sheila Wasser, a Social Services

As a family, we appreciate Sheila and her caring ways. She listens attentively and shows genuine concern in difficult situations such as Mom’s recent hospitalizations. Thanks to you, Sheila, for the way you combine professionalism and loving concern.”

Darlene Kightlinger

Resident Family Member

Honoring Mike Allen, a Director of Life Enrichment at The Villas

Mike listened carefully when, as family members, we asked if an improvement could be made to include Sunday afternoon hymns on channel 1851, using sites that provide familiar hymns with music. This has become a very positive time of worship and sing-along for my aging mom, whose Love Language has always been music. I have shared the new program with several folks on my mom’s floor, and they are also enjoying and appreciating Mike's responsive approach to a family’s/resident's request.

Koreena Barker

Co-worker

Honoring Jordan Sanchez, a RN Supervisor

Jordan is approachable and supportive and leads with knowledge and compassion creating a calm and organized environment!

Shannon Chriswell

Resident Care Coordinator at The Heritage

Honoring Katie Hrdlicka, a Med Tech

We received wonderful feedback from a resident's family member, expressing deep appreciation for the exceptional care their loved one receives at The Heritage. Katie's unwavering dedication and kindness are key to making meaningful differences, like this and many others. We are truly grateful to have her as part of our team!

Cindy Sarko

Family member of a resident at The Villas

From the very first week my mom was there, Terri has shown compassion and caring to mom, all with a dose of humor thrown in there as well! My mom, Lila, lights up when Terri is with her. It is such a comfort to me–as a daughter–that my mom is loved that way, especially when I can not be there! She shows genuine compassion, comfort, respect and creative work-arounds in difficult situations. My mom’s quality of life is definitely better because of Terri. What a sweetheart!