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Honoring Mike Allen, a Director of Life Enrichment at The Villas
Mike listened carefully when, as family members, we asked if an improvement could be made to include Sunday afternoon hymns on channel 1851, using sites that provide familiar hymns with music. This has become a very positive time of worship and sing-along for my aging mom, whose Love Language has always been music. I have shared the new program with several folks on my mom’s floor, and they are also enjoying and appreciating Mike's responsive approach to a family’s/resident's request.
Honoring Teresa Heckman, a Director of Nursing at The Villas
Throughout my father’s three years at The Villas, Teresa has always been willing to hear any concerns that I have had, and more importantly, she acts on them immediately. I genuinely appreciate Teresa's expediency and thoroughness in addressing situations that I bring to her attention. I have full confidence in the care my father receives, as I have personally experienced Teresa’s involvement with not only my father, but also with the staff on the unit.
Thank you to Ken for serving as a faithful companion to my father for the past three years. My father looks forward to the mornings when Ken is with him, particularly because Ken takes the time to read devotions and other spiritual materials. Ken also accompanies my father to fitness and other activities, and I know my father appreciates the company. Ken has been a faithful team member in ensuring that my father has social connections and maintains a level of activity.
Kim is a pleasure to see on weekends in Jones Serenity Circle. She always knows what's going on with Mom and is quick to report it when I visit. As the number of residents continues to grow, I'm sure the demands do also, but you wouldn't know it by Kim's sunny attitude.